This interface showcases five core service sections of an e-commerce platform, each represented by a concise icon and clear label. These sections are delivery policy (addressing logistics and delivery details), return and refund (outlining procedures for product returns and fund reimbursements), privacy policy (safeguarding user data and information security), how to order (guiding customers through the purchasing process), and payment & tax (clarifying payment methods and tax-related matters). Together, they provide users with comprehensive information to navigate their shopping experience smoothly.
We offer a variety of shipping methods, including standard express, expedited express, and economy logistics within the United States. Standard express usually takes 3 – 5 business days, expedited express takes 1 – 2 business days, and economy logistics is relatively slower, generally 5 – 7 business days. You can choose according to your own needs.
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The delivery time of your package depends on the shipping method you choose. If you choose standard express, it usually takes 3 – 5 business days; expedited express takes 1 – 2 business days; economy logistics takes 5 – 7 business days. In addition, remote areas may have a delay of 1 – 2 business days.
We have warehousing centers in multiple cities in the United States, including Los Angeles, New York, Chicago, etc. Products will be shipped from the warehousing center closest to you to ensure shipping efficiency.
You can log in to your personal account, find the relevant options for billing address in the “Account Settings” or “Order Management” section to make modifications. If your package has not been shipped, you can also contact customer service to assist you in modifying the billing address.
There may be the following reasons: First, the username or password you entered is incorrect. Please check and re-enter. Second, there may be a security issue with your account, such as long-term non-login or login from a different location. In this case, you can reset your password through the “Forgot Password” function or contact customer service to verify your identity. Third, there is a network connection problem. You can check the network and then try to log in again.
